South America
Frequently Asked Questions
(Argentina, Uruguay)
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Do you have relevant/specific legal regulations regarding telemedicine practice in your hospital/region/country?
Argentina & Uruguay: No specific regulations.
Is there specific reimbursement for telemedicine services (fee for service) or it is included in your clinical care practice without any specific reimbursement?
Any rules or recommendations regarding institutional preferences for time split between physical visits versus virtual?
Argentina: Some private companies provide an specific reimbursement
Uruguay: No specific reimbursement.
How do you use telemedicine? What actual methods - mainly telephone calls?, e mails, text messages, videoconferences? Any specific platform/software?
Argentina: Phone calls, e mails, Skype, or WhatsApp
Uruguay: Generally phone calls, e mail, but not regularly used. Only some private insure service use specific platforms but it is in a very minor percentage.
The main difficulties or barriers to perform telemedicine? Technological limitations, patient rejection, lack of training how to conduct it. Privacy concerns?
Argentina: lack of experience and knowledge of the patient/carers.
Uruguay: There are privacy concerns by many colleagues and also lack of training about how to use it.
With the COVID-19, are neurologists/movement disorder specialists in your country/region using more telemedicine?, which kind? Has this crisis change anything in #1-4?
Argentina: Few neurologists are trying to use it but unusual.
Uruguay: Since COVID19, 90% of consults are done by phone calls. This crisis changed acceptance from patients.